Business Process Automation from BizTech Ally — Business Process Automation Services — Nationwide
Business Process Automation

Business Process Automation Services — Nationwide

Every organization has work that exists only because two systems don't talk to each other: re-keying an order, chasing an approval, copying numbers into a spreadsheet, emailing a status update. BizTech Ally finds that work, measures what it costs you, and automates it with the Power Platform and AI agents.

Vendor-neutral · Access to 250+ technology partners · Serving organizations nationwide · A program of The Philly Made Us Foundation (a nonprofit).

The 2026 landscape
Hyper-automation
2026 programs pair rules-based flows with AI agents rather than choosing one
Citizen dev
governed low-code development is now standard practice in mid-market IT
Process mining
data-driven process discovery replaces guesswork in 2026 automation programs

Automation is not about replacing people. It's about giving the hours back. We prioritize the processes with the highest volume and the lowest judgment content — the ones your team would happily never do again.

What business process automation includes

  • Process discovery and time study
    We interview the people doing the work and quantify how much time each step actually consumes.
  • Automation roadmap
    A prioritized list of processes ranked by effort, risk, and hours recovered, so you automate the right things first.
  • Power Automate flow development
    Approvals, notifications, document routing, data sync, and scheduled reporting built and tested.
  • AI agents for judgment-adjacent work
    Where a flow isn't enough — triaging an inbox, drafting a reply, summarizing a document — we deploy an agent instead.
  • Exception handling and monitoring
    Automations tell you when something fails instead of failing silently.
  • Change management and training
    Your team learns the new path and knows who to call when the process changes.
Who it's for

Process automation is for organizations where growth means hiring more administrators, where approvals stall for days, or where the same information gets typed into more than one system.

The outcome

Fewer manual hand-offs, faster approvals, cleaner data, and administrative capacity you can redeploy to work that actually needs a person.

How it works

  1. 1
    Discover and quantify
    We map your processes and measure the hours each one consumes today.
  2. 2
    Automate the top candidates
    We build, test, and roll out automation for the highest-value processes first.
  3. 3
    Measure and expand
    We report on time recovered and work down the roadmap.

Frequently asked questions

What's the difference between automation and an AI agent?

Automation follows fixed rules — if this happens, do that. An AI agent handles the parts that need interpretation, like reading an unstructured email or summarizing a document, and then triggers the automation.

Will automation replace our staff?

In our engagements it replaces tasks, not people. The typical outcome is that the same team handles more volume without adding administrative headcount.

What systems can you automate across?

Anything with a supported connector — Microsoft 365, Dynamics 365, Business Central, SharePoint, Teams, Power BI, plus thousands of third-party applications through the Power Platform.

How do we know it's working?

We baseline the hours before we start and report on volume processed, cycle time, and exceptions after go-live.

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Vendor-neutral · 250+ technology partners · Nationwide · A program of The Philly Made Us Foundation (a nonprofit).

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